First County Bank Profile

#FrontlineFridays: Meet Giselle Herrera

IMG_7881Tell us a little about yourself.
I’ve been working at First County Bank since April 2017. I am Peruvian, and came to this country 11 years ago. I currently study Finance at UCONN and I love cooking and reading.

What is your favorite part of your role at First County Bank?
I love the ability to help customers with their transactions and questions. Every day I try my best to make customers happy. I believe that we should always treat people the way we want to be treated.

What is the most frequent question you receive from customers?
Customers frequently ask for their balance history

What is your favorite fall/autumn activity?
I really enjoy long walks during autumn, this is my favorite season of the year; I love the color of the trees.

What is your favorite part of the holidays?
During the holidays I really enjoy spending time with my family. I usually cook for the holidays. Having my loved ones at my dinner table is priceless. My favorite holiday is Christmas, I feel like a kid again!

What is your favorite First County Bank moment?
My favorite First County Bank moment was when I opened an account for a customer for the first time. I was a little nervous but everything went very well.

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